Tier 1 Call Manager and Unity Support TechDrive, Inc. LANSING, MI

Job Detail

(2009-06-08) Tier 1 Call Manager and Unity Support
TechDrive, Inc. , (LANSING MI)
Required Skill: Cisco Router
Synopsis of Position: The Tier I Data Service and IPT Engineer is responsible for reactively monitoring customer data networks and Call Managers to provide fault isolation and remote troubleshooting. Perform routine tasks under the direct supervision of a more experienced Data / IPT Service Engineer. Act as a front-line interface to customers, accepting trouble reports and dispatching them to appropriate personnel and/or carriers. and - DICE

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