QA and Training Specialist (Customer Support) Midcom Corporation Springfield, OR

Job Detail

(2009-06-20) QA and Training Specialist (Customer Support)
Midcom Corporation , (Springfield OR)
Required Skill: Customer Support
Participate transaction monitoring (TM) calibrations with customer support team leads. QA and Training Specialist, Customer Support 9 month contract 40 hrs a week Springfield Or. HRLY RATE IS OPEN Duties Monitor transactions handled by the customer support agents and provide feedback and coaching accordingly. Participate transaction monitoring (TM) calibrations with customer support team leads. Provide TM analysis reports highlighting & HOTJOB

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