Help Desk Technician Job in New York Tishman Speyer P... Orlando, FL

Job Detail

(2009-10-15) Help Desk Technician Job in New York
Tishman Speyer P... , (Orlando FL)
Required Skill: Help Desk
RESPONSIBILITIES: Provide support for Users seeking assistance from TS Information Technology Help Desk. Assure that issues are addressed and problems are quickly resolved to user satisfaction. Handle phone inquiries, assess, diagnose problem or issue, and effectively communicate issue and resolution to customer. Use remote-control option to solve simple problems, i.e. Outlook settings, IE problems, etc. Develop plan to resolve problem MONSTER

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