Job Detail

(2009-06-01)

Sr.Help Desk Support

Location
 
Global Infotech Corporation , (Watertown MA)
 
Required Skill: Help Desk
Sr. Help Desk Support OpeningLocation: Watertown, MA 02472Terms: Contract to HireRate: Open, W2 basisRequirement:24x7x365 support, required to work shiftsResponsible for providing first level support for all end-users. Troubleshoot and resolve hardware, software and voice/data communication systems issues. Escalate calls when appropriate. Write concise, informative tickets. Follow up on all tickets in a timely manner and follow through  IITJOBS
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