Lead IS Customer Support Analyst Sapphire Technologies Columbus, OH

Job Detail

(2009-06-25) Lead IS Customer Support Analyst
Sapphire Technologies , (Columbus OH)
Required Skill: Customer Support
This position is for a Lead IS Customer Support Analyst, 3 month contract-to-hire. Must be able to use advanced customer service, communication, and interpersonal skills to maintain relationships with end users while solving their computer problems. This must occur in spite of inadequate or incorrect information from the customer/user, inadequate end user knowledge or experience. Must be able to perform in a fast paced and interrupting DICE

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