Technical Mortgage Helpdesk Provides remote and on-site support to user base, including clients, customers and partners. Take support calls and log issues into problem management system (e.g.Resolve, Remedy, TrackIt). Diagnoses basic hardware and software problems by phone or email. Responds to customer inquiries and answers customer's basic questions. Assists clients via research and problem solving. Refers more complex questions to is MODIST
General Dynamics Information Technology is a top-tier IT integrator that provides information technology, systems engineering and professional services to customers in the defense, intelligence, homeland security, federal civil and commercial sectors. With 16,000 professionals worldwide, the company CLEARED JOBS
Applicants must be eligible to work in the specified location Help Desk Manager - Applications Contract/Permanent This is a great opportunity to step into a new role for 2010. Either in a contract or permanent capacity, my client is looking for an experienced helpdesk/service desk team leader to join JOBSERVE
