Job Detail

(2009-10-19)

IT Help Desk Advanced 140688-E

Location
 
COMSYS , (Pontiac MI)
 
Required Skill: Help Desk
Bilingual Help Desk Coordinators with technical knowledge and interpersonal skills to assist, diagnose and or resolve issues. Refer problems and issues to specialist groups when required.This also includes: On phone diagnostics and troubleshooting Liasing with Service Provider Groups and external vendors Working to achieve team wide Service Levels for phone answer and resolution Ensuring appropriate process standards are met and of and  DICE
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