Customer Care Consultant - TEMPORARY Lego Enfield, CT

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(2009-08-28) Customer Care Consultant - TEMPORARY
Lego , (Enfield CT)
Required Skill: Customer Care
A LEGO signature moment A few days after someone's finger slipped on a keyboard in Denmark and 3,500 consumers were billed for their orders twice, I had my signature "LEGO moment". Over the days that followed we tried to rectify the mess (that's what Consumer Services is there for) and restore trust in our brand and in our service. We took the blame squarely on our shoulders without hiding behind excuses, generic emails or corporation LEGO

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location. The Customer Care Consultant will process Shop-At-Home customer orders over the telephone... lasting customer relations to promote the LEGO Brand and values. The Customer Care Consultant..., Global Consumer Services LEGO Group The purpose of this position is to provide first-class customer LEGO
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