Technical Support Agent - 2121 Intelegra Florham Park, NJ

Job Detail

(2009-06-11) Technical Support Agent - 2121
Intelegra , (Florham Park NJ)
Required Skill: Technical Support
Individual will be involved in the following:Job Description:* Provides Technical Support for internal Learning Management System ? LearningEDGE and Angel.* Track and monitor caseload in CompuCom and Salesforce.* Constant user follow-up and issue resolution.* Troubleshooting new cases as they are escalated.* Monitor and report system related bugs in the Test and Production LMS Environment.* Act of support for Admin Staff and Software to TECHCENTRIC

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